Make the first booking easy
Online appointment requests help new clients find a time without a phone call. Give your front desk room to welcome the people already here.
Everything connected. More room for care.
Explore how PawSuite is being shaped around the work moving through a Kenyan veterinary practice. PawSuite is in early development; explore the practice tools and planned client experience.
THE VALUE OF ONE CONNECTED PRACTICE
The work belongs together.
See the difference between piecing a visit together and keeping its details connected.
PawSuiteOne connected record
AppointmentsKnow who’s arriving and prepare before they walk in.
Patient historyPick up the patient’s story without asking twice.
Field visitsBring field notes back to the same patient record.
Inventory & shopSee what’s on the shelf and what needs restocking.
Visit chargesCarry visit items into the bill without retyping.
Follow-upKeep the next check-up from slipping through the gaps.
Carry the story forward.
The appointment leads to the visit. Treatments and products flow into the bill. Follow-ups bring the client back into care.
BUILT AROUND THE WORK
See what a connected day looks like.
Explore the tools through the moments that matter to your practice.
PawSuiteYour practice, todayAK
THURSDAY · 17 SEPTEMBER
Clinic + fieldGood morning, Amina ↗
A little clarity before the day gets busy.
12Appointments
03In the clinic
02Field visits
The morning line-up09:00 — 12:00
Nala Golden retrieverWellness visit · Dr Amina
In consultationMilo Domestic shorthairFollow-up · Dr Amina
ExpectedKarura Dairy 24 cattleHerd visit · Dr David
Field teamOne day. One shared view.
AT THE FRONT DESK
A familiar face just arrived.
A quick check-in keeps the whole team in the loop.
Reception, consultation and field—in sync
RUN THE DAY
A clear next step for the whole team.
Start with the work that needs attention, then carry its details into the next safe action.
Join early accessAppointments and walk-ins
Bring scheduled and unscheduled work into one visible intake flow.
Queue and visit status
See what is waiting, underway, overdue, blocked, or ready to move.
Assignments and hand-offs
Keep ownership and the next action visible across reception, clinical, and operational work.
Follow-up work
Return reminders and outstanding actions to the same practice view instead of relying on memory.
EXPLORE THE DETAILS
Every part has a purpose.
The full feature direction, organised around your practice.
Organise the practice day
Appointments and walk-ins
Bring scheduled and unscheduled work into one visible intake flow.
Queue and visit status
See what is waiting, underway, overdue, blocked, or ready to move.
Assignments and hand-offs
Keep ownership and the next action visible across reception, clinical, and operational work.
Follow-up work
Return reminders and outstanding actions to the same practice view instead of relying on memory.
Keep care connected
Clients and farms
Keep the people, locations, contact details, and related animal records together.
Animals and groups
Support companion patients as well as livestock groups within the same operational foundation.
Narrative clinical records
Capture observations, problems, treatment, and notes in a clear, reviewable visit workspace.
Prescriptions and documents
Connect authorised prescribing and practical outputs to the visit that created them.
Connect stock, sales and payments
Inventory and shop products
Keep food, toys, medical supplies and equipment organised alongside clinical products. See available quantities, with lot and expiry details where needed.
Traceable dispensing
Relate the prescription, chosen lot, quantity, responsible action, and stock movement.
Invoices and allocations
Keep charges attached to their source and payments allocated against the correct invoice.
Cash and M-PESA records
Design for local payment evidence, verification state, receipt, and reconciliation without assuming every payment is automatic.
Work beyond the clinic
Field assignments
Take the farm, animal or group, visit purpose, and essential details into the day’s field work.
Visit details on your device
Make the minimum useful recent details available while clearly showing when it was last refreshed.
Offline-aware drafts
Save observations and notes on the device with explicit local and pending states.
Reconnect and review
Bring saved work back online, resolve any differences, and review important changes before confirming them.
ATTRACT & RETAIN CLIENTSA first visit.
A first visit.
A lasting relationship.
Designed to help your practice turn a first booking into an ongoing relationship. Make it easier to book, stay informed and follow through on care—while your team spends less time chasing replies.
PawSuite FOR PET OWNERS
HELLO, AMINA
A little care for Nala.
UPCOMING VISITWellness check-up
Thursday · 09:00 · Your veterinary practice
Appointment details ↗A timely reminder
Nala’s check-up is tomorrow. We look forward to seeing you both.
Give owners one place to return
A pet-owner web app brings upcoming visits, shared records, care instructions and invoices together. Make staying connected to your practice feel effortless.
Keep the conversation going
SMS and chat give clients a simple way to ask a question, share an update and hear from your team between visits.
Help clients keep their appointments
Timely reminders put the next visit back on the owner’s radar. Make it easier to prepare, attend or get in touch when plans change.
Replace uncertainty with updates
Booking confirmations, visit updates and follow-up notifications help clients know what happens next—without another call to reception.
Give clients a reason to come back
Vaccination recalls, check-up reminders and relevant care messages keep preventive care in view and strengthen the relationship beyond a single visit.
Work offline. Reconnect with confidence.
Keep writing visit notes when the connection drops. Once you’re back online, review and confirm clinical records, invoices, payments, stock updates and changes to staff access before they become final.
EARLY ACCESS
Join early access